About NOCT
Who operates NOCT Eyewear?
NOCT Eyewear is a United States-based online eyewear brand operated by MTG GLOBAL, LLC, 7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States.
What does NOCT sell?
NOCT offers adult fashion sunglasses organized into six collections: UMBRA, MONOLITH, ORBIT, VECTOR, HALO, and AERO.
Are NOCT sunglasses prescription or safety eyewear?
Unless a product page expressly states and substantiates a specific technical or protective rating, products are presented as non-prescription fashion eyewear. They are not sold as safety eyewear, medical devices, or a substitute for professional eye care.
Where do the products come from?
NOCT curates products from third-party manufacturing and supply partners. Orders are completed with third-party fulfillment and shipping providers, and a package may originate inside or outside the United States depending on the item and availability.
Product selection and care
How do I choose a frame?
Review all product images and compare the shape and proportions with a frame that already fits you. Product categories such as men's, women's, or unisex describe merchandising and styling and do not guarantee a universal fit. See our Size & Fit guide.
Can colors look different on screen?
Yes. Screen settings, brightness, photography, and lighting can affect frame color and lens tint. Review all available images and the written color description.
How should I care for my sunglasses?
Handle them with clean hands, avoid placing lenses face down, clean with a clean lens-safe microfiber cloth, avoid abrasive materials or harsh household chemicals, and store them safely when not in use.
Orders and payment
What currency is used?
Prices and payments are processed in United States dollars unless checkout expressly displays another currency.
What payment methods are accepted?
Available methods are shown at checkout and can vary by device or order. Current storefront options may include Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Google Pay, and Shop Pay. See our Payment Policy.
Can NOCT cancel an order?
We may cancel an order for reasons such as unavailable inventory, suspected fraud, payment problems, pricing or description errors, duplicate orders, or shipping restrictions. If payment was collected for a canceled item or order, it will be refunded to the original payment method.
Can I change or cancel my order?
Send the request within 15 minutes of purchase and before processing begins. Contact us immediately, but changes and cancellations are not guaranteed. See our Cancellation and Order Changes Policy.
Shipping and tracking
Where does NOCT ship?
Checkout is configured for eligible addresses in the United States shipping zone, including the 50 states, the District of Columbia, included United States territories, and Armed Forces address regions. We do not currently ship to countries outside that zone.
Is shipping free?
Yes. Standard shipping is free with no minimum purchase.
How long does delivery take?
Processing typically takes 1-2 business days. Standard transit usually takes 3-8 business days after dispatch, for a total estimate of approximately 4-10 business days from the order date. Some remote, military, territorial, PO Box, holiday, peak-period, or disrupted deliveries may take up to 11 business days.
Which carrier will deliver my order?
The carrier is selected according to the product, fulfillment partner, destination, and service availability. A shipment may transfer between carriers, so we do not guarantee a particular carrier.
How do I track my order?
When tracking is available, it is sent to the email used at checkout. Tracking may not update immediately after label creation. See our Order Tracking page.
Can items arrive separately?
Yes. Items may be fulfilled separately and arrive on different dates with different tracking numbers. NOCT does not add a shipping charge because an order is split.
What if the address is wrong?
Contact us immediately. Address changes are not guaranteed after processing begins, and a carrier may not permit redirection once a package is in transit.
What if tracking says delivered but I do not have the package?
Check the delivery area, household members, building staff, parcel lockers, and carrier details. Then contact the carrier and NOCT promptly with the order number so the shipment can be reviewed.
Returns and refunds
What is the return window?
You may request a return within 30 calendar days after delivery. The return must be approved before it is sent.
Is return shipping free?
Yes, return shipping is free for approved returns when you use the label or return method provided by NOCT.
Is there a restocking fee?
No. NOCT does not charge a restocking fee.
Can I exchange an item?
We do not currently offer direct exchanges. Complete an approved return and place a new order for the desired item.
What if an item is damaged, defective, missing, or incorrect?
Contact us within the 30-day return window with the order number, description, and clear photos of the item, shipping label, and packaging when applicable. Confirmed problems are resolved at no additional cost.
When will I receive a refund?
After the return is received and approved, the refund is issued to the original payment method. Allow up to 10 business days after approval for the payment provider to post it. If more than 15 business days have passed, contact us.
Contact
How can I contact NOCT?
Email contact@nocteyewear.com, call +1 575 271 0750, or use our Contact page. Support hours are Monday to Friday, 9:00 AM-5:00 PM Eastern Time, excluding United States federal holidays. We usually reply within one business day.
Company and fulfillment information
Store name: NOCT Eyewear
Company and website operator: MTG GLOBAL, LLC
Jurisdiction: Wyoming, United States
Wyoming filing ID: 2026-001976764
Company address: 7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States
Warehouse and fulfillment information: NOCT does not operate a single customer-facing warehouse that applies to every order. Orders are fulfilled through multiple third-party supplier and logistics facilities. The dispatch facility and country of origin can vary according to the product, available inventory, and delivery destination, and may be located inside or outside the United States.
Return address: The company address above is not a return warehouse. Do not send a return there. Approved return requests receive the correct return address and instructions in writing because the destination can vary according to the item and fulfillment partner.
For complete details, see our Company & Fulfillment Information page.