Contact
Questions about a frame, collection, order, shipping, return, payment, or the NOCT catalog? Our customer-support team is here to help.
Customer support
Email: contact@nocteyewear.com
Phone: +1 575 271 0750
Support hours: Monday to Friday, 9:00 AM-5:00 PM Eastern Time, excluding United States federal holidays.
Typical response time: within one business day.
For order questions
Include your order number and the email address used at checkout. If the request involves a product, include the product name. If an item arrived damaged, defective, missing, or incorrect, include clear photos of the item, shipping label, and packaging when applicable.
Time-sensitive changes
Cancellation and address-change requests should be sent immediately. Cancellations must be requested within 15 minutes of purchase and before processing begins, but changes are not guaranteed. Review our Cancellation and Order Changes Policy.
Returns
Do not send an item to the business address or an address found elsewhere. Returns require prior approval and return instructions. Review our Refund and Return Policy before sending anything.
Business information
Store and brand: NOCT Eyewear
Operator: MTG GLOBAL, LLC
Business address: 7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States
Website: nocteyewear.com
Helpful links
Company and fulfillment information
Store name: NOCT Eyewear
Company and website operator: MTG GLOBAL, LLC
Jurisdiction: Wyoming, United States
Wyoming filing ID: 2026-001976764
Company address: 7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States
Warehouse and fulfillment information: NOCT does not operate a single customer-facing warehouse that applies to every order. Orders are fulfilled through multiple third-party supplier and logistics facilities. The dispatch facility and country of origin can vary according to the product, available inventory, and delivery destination, and may be located inside or outside the United States.
Return address: The company address above is not a return warehouse. Do not send a return there. Approved return requests receive the correct return address and instructions in writing because the destination can vary according to the item and fulfillment partner.
For complete details, see our Company & Fulfillment Information page.