Privacy policy

Effective date: July 28, 2026

This Privacy Policy explains how NOCT Eyewear and its operator, MTG GLOBAL, LLC ("NOCT," "we," "us," or "our"), collect, use, disclose, and retain personal information when you visit nocteyewear.com, place an order, use an account, contact us, or otherwise interact with our services.

Personal information we collect

Depending on your interaction with us, we may collect:

  • Identifiers and contact information: name, email address, telephone number, billing address, delivery address, and account identifiers.
  • Order and transaction information: products viewed or purchased, order numbers, payment status, discounts, shipping, returns, refunds, and communications about an order.
  • Account information: login credentials, saved preferences, and account activity.
  • Support information: messages, photos, documents, and other information you provide when requesting assistance.
  • Device and usage information: IP address, browser, device, operating system, cookie identifiers, pages viewed, referring pages, interactions, and approximate location derived from technical information.
  • Marketing and preference information: subscriptions, advertising preferences, campaign interactions, and privacy choices.

Payment information is processed by Shopify and payment providers. NOCT generally does not directly receive or store complete payment-card numbers.

How we collect information

We collect information directly from you; automatically through the website, cookies, pixels, and similar technologies; and from Shopify, payment providers, fraud-prevention providers, suppliers, fulfillment partners, carriers, analytics providers, advertising partners, and other service providers involved in operating the store.

How we use information

We use personal information to:

  • Operate, maintain, personalize, and improve the store
  • Process payments, orders, fulfillment, shipping, returns, and refunds
  • Provide accounts, customer support, and order communications
  • Verify information, prevent fraud, manage risk, and protect the store
  • Measure performance, understand use, and improve products and services
  • Send marketing and personalize or measure advertising where permitted by law and your choices
  • Comply with legal obligations, enforce agreements, and resolve disputes

How we disclose information

We may disclose personal information as reasonably necessary to:

  • Shopify and its service providers
  • Payment processors and financial-service providers
  • Suppliers, fulfillment partners, and carriers
  • Hosting, security, fraud-prevention, analytics, customer-support, email, and marketing providers
  • Professional advisers, insurers, auditors, and business transaction participants
  • Government authorities or other parties when required by law or necessary to protect rights and safety

These parties may process information under their own privacy notices or under contracts that limit use to the services they provide.

Shopify

Our store is hosted by Shopify, which processes information to provide and improve commerce services. Information may be transferred to Shopify and its service providers in countries other than your own. Review the Shopify Consumer Privacy Policy for information about Shopify's processing and consumer privacy rights.

Cookies, analytics, and advertising

We and our providers may use cookies, pixels, web beacons, and similar technologies to operate the store, remember preferences, understand activity, prevent fraud, measure campaigns, and, where enabled, personalize advertising. Browser settings can block some technologies, but doing so may affect store functionality.

Depending on your location and our current tools, certain advertising disclosures may be considered a "sale," "sharing," or targeted advertising under applicable state law. You can submit applicable opt-out choices through our Your Privacy Choices page. Where legally required and technically supported, we treat a Global Privacy Control signal as an opt-out request for the browser or device sending it.

Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including completing transactions, supporting customers, maintaining business and tax records, preventing fraud, resolving disputes, and meeting legal obligations. Retention periods vary according to the type of information and purpose.

Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process. No transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, or portability of personal information; obtain information about certain disclosures; opt out of certain advertising uses, sales, or sharing; limit certain processing; withdraw consent; or appeal a decision about a request.

Submit a request by emailing contact@nocteyewear.com. We may need to verify your identity and request. Authorized agents may submit requests where permitted, subject to verification of their authority. To appeal a decision, reply to our decision or email us with the subject "Privacy Appeal" and explain your request. We will not discriminate against you for exercising an applicable privacy right.

Children

Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can review and delete it where appropriate.

Third-party links and international processing

The site may link to services that we do not control. Their practices are governed by their own privacy notices. Our providers may process information outside your state or country, subject to safeguards required by applicable law.

Changes to this policy

We may update this policy to reflect changes in our services, technology, practices, or legal obligations. The revised version will be posted here with an updated effective date. We recommend reviewing this page periodically.

Contact us

MTG GLOBAL, LLC, operator of NOCT Eyewear
7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States
Email: contact@nocteyewear.com
Phone: +1 575 271 0750
Contact form: https://nocteyewear.com/pages/contact

Company and fulfillment information

Store name: NOCT Eyewear
Company and website operator: MTG GLOBAL, LLC
Jurisdiction: Wyoming, United States
Wyoming filing ID: 2026-001976764
Company address: 7345 W Sand Lake Rd, Ste 210, Office 3825, Orlando, FL 32819, United States

Warehouse and fulfillment information: NOCT does not operate a single customer-facing warehouse that applies to every order. Orders are fulfilled through multiple third-party supplier and logistics facilities. The dispatch facility and country of origin can vary according to the product, available inventory, and delivery destination, and may be located inside or outside the United States.

Return address: The company address above is not a return warehouse. Do not send a return there. Approved return requests receive the correct return address and instructions in writing because the destination can vary according to the item and fulfillment partner.

For complete details, see our Company & Fulfillment Information page.